Frequently Asked Questions

Working for an umbrella company means you get most of the benefits of self-employment without the extra hassle.
As an umbrella company, TrueNorth is an organisation that employs temporary workers and enables them to carry out a number of short-term contracts for agencies and end-clients.
For a weekly charge of £23 we will take care of your payroll and other administration, leaving you with more time to concentrate on the work that really matters.
Once you’ve signed up you effectively become an employee of TrueNorth. You will have an employment contract and benefit from all of the same employment rights as other permanent employees. You will be able to carry out multiple short-term contracts with less overall risk.
At TrueNorth we provide our employees with a number of important services, including:
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• Collecting payments from agencies on your behalf
• Helping you claim client billable expenses
• Processing your payslip and making sure you get paid on time
• Keeping you compliant with the latest tax regulation updates and HMRC

We take care of all the necessary financial administration so you can concentrate on what's really important. All you need to do each week is submit your hours and we'll make sure you receive everything that you're entitled to.

TrueNorth provide best value and compliant umbrella solutions to candidates who want the flexibility of contracting plus all the rights of being employed. It's easy and safe under our umbrella. 
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At TrueNorth we make sure that our employees (contractors employed by TrueNorth) are fully compliant at every stage of the process. We work within the tax system rules, helping you claim all of the allowable expenses that you’re entitled to.

• Fixed margin, no hidden fees.
• Simple, fast registration process.
• First-class customer service.
• You will have a dedicated point of contact.
• Compliance as standard.
• Flexible pension scheme.
• Highly-rated rewards scheme.
• Competitive margin: £23/week
• Professional Passport Accredited Member.
• Same day payments with up to 5 payrolls a day.

If you’re new to contracting then you have to choose a contractor option that's best for you.

There are a number of things to consider when making this choice. Every contractor in every industry has different needs and circumstances. One size doesn't fit all and so we can help you consider a few key questions including:

• Are you happy to spend about half an hour a month on my financial admin?
• Will you be contracting for more than 12 months?
• Will your contract fall under the IR35 ‘hidden employment’ tax regulation?
• Are you able to be a Director?
• Do you earn more than £15 per hour?

• The amount of weekly or monthly take home pay you receive depends on a few key factors like your hourly or daily rate, how often you work and any client billable expenses you can claim.
• An umbrella employee you may be able to claim allowable expenses while working on a temporary site. The range of legitimate expenses can include things like travel and meal costs while traveling between locations, as well as hotel bills for when you are working away.

• There is no charge for joining TrueNorth. We only retain a flat weekly margin if you are paid.

• From October 2012, all employers were required by law to offer a workplace pension
• Current legislation requires employers to enrol their employees into a workplace pension. We currently comply with the law by enrolling our employees into a pension scheme with the pension provider Options Workplace Pension Trust after 12 weeks employment, administered by our trusted partners Now Pensions.
• Now Pensions will be in touch with you once you have been enrolled in the scheme they administer and you will have 24/7 online access to your pension information via their portal.